privacy policy

Lures & Order is committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website luresandorder.co.uk or make purchases through it.

By accessing or using our Site, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with the terms, please refrain from using our Site.

1. Information We Collect

We collect both personal and non-personal information from users in several ways:

Personal Information: This refers to information that can identify you personally, such as:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment information (e.g., credit/debit card details, PayPal information)
- Account login credentials (if you create an account)
Non-Personal Information: This refers to data that does not directly identify you, such as:
- Browser type and version
- IP address
- Device information
- Pages you visit and interactions on the Site
- Referring URL (the web page you were on before visiting our Site)
- Cookies and usage data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

Order Fulfillment: Processing and shipping your orders, handling payments, and providing customer support.
Communication: Sending order confirmations, shipping notifications, and responding to inquiries.
Personalization: Offering tailored recommendations, promotions, and personalized content based on your browsing and shopping activity.
Marketing: Sending promotional emails or newsletters with your consent. You may opt-out of marketing communications at any time by following the unsubscribe instructions.
Site Improvement: Analyzing how visitors use our Site to improve functionality and user experience.
Fraud Prevention: Detecting and preventing fraudulent transactions, unauthorized access, and security issues.

3. How We Share Your Information

We may share your personal information in limited circumstances:

Service Providers: We may share your information with third-party service providers that assist us with payment processing, shipping, marketing, and website analytics. These providers are contractually obligated to protect your information and only use it as necessary to perform their services.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Consent: We may share your information with third parties if you provide explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our Site.

Cookies: Cookies are small text files stored on your device. They allow us to remember your preferences, items in your shopping cart, and to provide targeted advertising.

You can manage your cookie preferences through your browser settings. Disabling cookies may limit your ability to use some features of our Site.

Third-Party Analytics: We use Google Analytics and other third-party services to analyze Site traffic and user behavior. These services may collect non-personal information about your activities on our Site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption (e.g., SSL) to secure your payment information during transmission.

Despite these efforts, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate information.
Deletion: You can request that we delete your personal information, subject to certain legal requirements.
Opt-Out of Marketing: You can unsubscribe from promotional emails by following the instructions in the email or contacting us directly.

To exercise these rights, please contact us at luresandorder@gmail.com

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we may retain certain transaction records for legal or tax compliance.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. International Transfers

If you are accessing our Site from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using our Site and providing your information, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.